Effective Date: 2025-08-08

ICF Homes of Virginia, LLC (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect the limited personal information you provide when you visit our website https://icfhomesofva.com/ and submit an inquiry. We will not use or share your information with anyone except as described in this Privacy Policy. 

Information We Collect 

We only collect the personally identifiable information (“personal information”) you voluntarily provide through our contact form or direct communication. Personal information may include, but is not limited to: 

• First and Last Name 
• Email Address 
• Phone Number 
• Project or Inquiry Details (e.g. location, timeline) 

The information is used solely to respond to your inquiry or communicate project-related information. 

How We Use Your Information 

We use your personal information to: 

• Respond to your inquiry 
• Communicate with you about your project 
• Provide requested information about our services.

When you provide your phone number, it will only be used to contact you directly in response to your request or to coordinate project updates. We do not use SMS for marketing purposes. 

SMS Communication 

• You may opt-in to receive SMS messages from ICF Homes of Virginia, LLC verbally during a conversation or by checking the SMS consent box on our website form.
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our website form. 
• SMS is used strictly for direct communication related to your inquiry or project. Reply STOP to opt-out; Reply HELP for support; Messages & data rates may apply; Messaging frequency may vary. 
• We do not send SMS marketing messages.
• Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.  

Opt-Out and Unsubscribe 

If you receive follow-up or informational emails from us, you may unsubscribe at any time. 

• Every informational email we send will include a clear unsubscribe link or instructions for opting out. 
• You can also email us at [email protected] to request removal from future communications. 

Please note that opting out of emails does not affect necessary project-related communication, if you are an active client. 

Data Sharing and Storage 

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Internal team members for client communication 
• Trusted service providers (e.g. website hosting platforms, CRM systems) strictly to operate our website and respond to inquiries

All inquiries submitted through our website are stored securely in a Customer Relationship Management (CRM) system to help us manage communication and maintain project records. This information is used only by authorized personnel. 

All third-parties are required to maintain appropriate confidentiality and data security practices. 

Cookies and Tracking 

• We may use basic cookies or web analytics tools (such as Google Analytics) to track anonymous website usage.
• These tools help us improve the site and user experience but do not collect personally identifiable information unless you voluntarily submit it.
• You can control cookie settings through your browser at any time. 

Data Security 

We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.  

Your Rights 

You may request to:

• Access the personal data we have about you
• Correct or update inaccurate information
• Delete your information (where applicable by law)

To exercise any of these rights, please contact us at [email protected]

Disclaimer for Articles and Embedded Content 

Our website may include blog posts, articles, or other informational content related to custom home construction, design trends, planning tips, or residential building insight. This content is provided for general informational purposes only and should not be considered legal, financial, structural, or design advice. For project-specific guidance, please consult a licensed professional or contact our team directly. 

Some articles or pages may include embedded content from third-party websites (e.g. videos, images or articles). Embedded content from other websites behaves in the exact same way as if you visited that third-party website directly. 

Please note: 

• These third-party websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with their content. 
• This includes tracking your interaction if you are logged into an account with that third-party service (e.g. YouTube, Facebook, Instagram, etc.) 

We do not control the data collection practices of these third-party websites and encourage you to review their respective privacy policies before interacting with any embedded content. 

Children’s Policy 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from minors. If we discover that a minor has provided us with personal information we will delete such information from our records immediately. 

Changes to This Policy 

This policy may be updated occasionally. All changes will be posted here with a revised effective date. You are advised to review this Privacy Policy periodically for any changes. 

Policy Acceptance 

By using our website, you agree to the terms of this Privacy Policy.

Contact Us 

For questions or concerns about this Privacy Policy: 

• ICF Homes of Virginia, LLC 
• 700 Princess Anne St Suite #3, Fredericksburg, VA 22401 
• (540) 446-5000
• [email protected]